Contact us via email at firstname.lastname@example.org with following information:
- IEM Name
- Clear photos of the IEM without the tips that can show the nozzle area in multiple angles
We will then determine if it is possible to design the Fidelity tips for the inquired IEM.
If it's possible, since we do not have the 3D scans of the the inquired IEM in our system, if you would like to order Eartune Fidelity custom tips for those, we would require your IEM to be shipped to our lab in California along with your ear impressions.
Upon receipt of your package, it takes us between 4-5 weeks to 3D design and craft your tips. Once finished, your IEM will be shipped back to you along with your new Eartune Fidelity custom tips.